Certifications and assurance

Public-facing materials covering ISAE 3402, ISO 27001 alignment, and penetration-testing information.

ISAE 3402 Type II statement

ISAE 3402

Connector Plus platform and related customer integration layers · Control period 1 June 2025 to 31 May 2026

The ISAE 3402 Type II report covers Process Factory's delivery of the Connector Plus platform and the related customer integration layers operated in the same environment, including the general IT controls relevant to confidentiality, integrity, availability, and ISO 27001/2-aligned security requirements.

Application resilience assessment

Penetration testing

Truesec assessment performed in March 2026 · Core, Claims History, Cancellation, and Dental modules

Truesec assessed Connector Plus against the OWASP Security Testing Framework and relevant best practices, focusing on unauthorized access, privilege and access management, and data segregation. The assessment identified no findings of significant risk and no risks endangering the confidentiality, integrity, or availability of the application.

Following ISO/IEC 27001:2022 guidance

ISO 27001 alignment

Information Security Management System · ISAE 3402 report maps controls to ISO 27001/2 guidance

The ISAE 3402 report states that Process Factory's Information Security Management System is adapted to the organization's context, strategic goals, internal and external challenges, and stakeholder needs. It also describes general IT controls and control testing aligned with ISO 27001/2 guidance, including risk management, organizational, people, physical, and technological controls.